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What do I do if I have a question after I book?

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Written by Flash Pack
Updated over a month ago

Start by checking the adventure’s webpage – the Adventure FAQs at the bottom include useful trip-specific info, such as where to fly to and from, recommended arrival times, and details about the itinerary.

Next, head to the app. The ‘Preparation’ tab includes visa guidance, a packing list, and arrival transfer information. The ‘Itinerary’ tab gives you a day-by-day breakdown of your adventure – this is finalised 30 days before departure, and timings are a guide only.

If you still have questions, our Post-Booking Customer Experience team is here to help. You can reach us via email, live chat (bottom right of your screen), or by booking a call.

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