For UK Customers
All of our UK package holidays are financially protected for UK customers.
Flight inclusive packages are protected under the ATOL scheme, so your money is safe if we or our suppliers were ever to fail financially.
Non-flight packages are protected through our ABTA membership and bonding, giving you the same level of security.
This means you can book with confidence knowing your money is fully protected under the UK Package Travel Regulations.
For All Customers
If Flash Pack has to cancel a trip, for any reason, we will offer our customers the following options:
A transfer, free of charge, to any future departure date in the same destination
A transfer, free of charge, to any future departure date in a different destination of the same value
A full refund, paid within 14 days
Please note that adequate travel insurance is mandatory for all customers. You’ll need to arrange cover that meets Flash Pack’s requirements before travelling. Read our Travel Insurance FAQ →