When a trip is marked as guaranteed, this is because we have statistical confidence it will reach the minimum number of travellers needed to make it operationally feasible (if it hasn't already).
In the extremely unlikely event (<0.3%) that we need to cancel a guaranteed trip, we’ll make sure you’re not left out of pocket.
We’ll cover your flight change or cancellation fees and reimburse reasonable costs. If your new trip costs more, we'll contribute $750 or 20% of your original trip cost - whichever is lower.
While it’s extremely rare for a guaranteed trip to be cancelled, we want you to know you’re fully supported if it ever happens.