When a trip is marked as guaranteed, this is because we have statistical confidence it will reach the minimum number of travellers needed to make it operationally feasible (if it hasn't already).
In the extremely unlikely event (<0.3%) that we need to cancel a guaranteed trip, we’ll make sure you’re not left out of pocket. We cover your flight change or cancellation fees, reimburse reasonable out-of-pocket costs, and contribute toward rebooking your next adventure.
If your new trip costs more, we'll contribute $750 or 20% of your original trip cost - whichever is lower. This is one of the most generous policies in the industry, giving you total confidence when booking a guaranteed trip with us.