We don’t hold spots without payment, but you can secure your place by paying a deposit when booking.
Adventures more than 90 days away: Only a deposit is required to hold your spot. The remaining balance is due 90 days before departure.
Adventures within 90 days: Full payment is required at the time of booking.
Cooling-off period: We offer a full refund or a free transfer to another departure if you change your mind within 72 hours of purchase. However, please note that this does not apply if your trip departs within 60 days or is marked as ‘On Request’.
The following adventures are also excluded from this policy due to early payments:
Rwanda: Gorilla Trekking & Volcanoes
Summer Iceland
Azores: the Emerald Isles (May–September departures)
Kenya: Maasai Mara Safari (May–September departures)
Antarctic Highlights: The Peninsula